Stephen Jones has been a member of the Mount Holyoke College faculty since 1989. He is an expert on post-communist societies in the former Soviet Union and Eastern Europe. Jones has briefed the U.S. Department of State on a regular basis, as well as a number of U.S. ambassadors to Georgia.

From 1989 to 1991, during the collapse of the Soviet Union, Jones was repeatedly called upon by the New York Times, the McNeil-Lehrer News Hour, and National Geographic magazine for background information. In 1992, he was included in a New York Times article discussing Georgia's future. Additionally, he has participated in five different news programs with the BBC World Service as well as numerous American radio and TV stations, including NPR's Weekend Edition. In July 1996, Jones traveled to Georgia for the World Bank to examine the impact of economic reform on the lives of ordinary citizens in Caucasia and the following year traveled as a consultant to UNDP (United Nations Development Program) to Abkhazia, a secessionist region in Georgia, to investigate the plight of refugees.

Jones is also leading an ongoing effort to work with officials in Georgia to identify, preserve, and catalog archival materials and employ contemporary library technologies to support the nation's archival and library systems. In 2003-2004, he directed two summer programs for Georgians funded by the U.S. State Department. The first was a Georgian Library Professionals program, the second a program on religious tolerance. In 2011, he was named a foreign member of the Georgian Academy of Sciences. That same year, Jones was awarded an honorary doctoral degree from Tbilisi State University, Georgia.